56 Lequn 3rd Road, 6th Floor, Taipei City 10462, Taiwan --- 440 N. Barranca Ave, Unit 8616, Covina, CA 91723

+1 (626) 869 8616 info@quantowgear.com

Terms and Conditions

Delivery and Shipping

All shipping is through FedEx. You must ensure that a person over 18 is available to accept delivery of the goods. Once the goods are delivered to you, you will own them and it is your responsibility if they are lost or damaged

Shipping Fees are calculated at a flat rate for different regions.

RETURNS AND REPLACEMENTS

In the event that an item is damaged upon delivery please report the status of the package to FedEx and please contact us as soon as you can. All products are 100% tested prior to shipping and products are shipped with shipping insurance.

Email support@quantowgear.com within 7 days of receipt. The returned items must be in new, unused condition, and in its original packaging. Any shipping charges for the return of the item are your responsibility. Please note all cars are assembled per your request and cannot normally be returned, exchanged, or refunded without our prior approval. Any refunds may be prorated based on condition and refunds will only be issued after we have received the products.

Privacy Policy

Effective date: August 05, 2023
We understand your concerns about personal privacy and are committed to protecting your personal information.

Quantow (“us”, “we”, or “our”) operates the quantowgear.com website (the “Service” and the “QuantowGear” mobile application (the “App”).

This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and App and the choices you have associated with that data.

Website Data Collection and Usage

We only use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy.

Personal Data

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). Personally identifiable information may include, but is not limited to:

Email address
First name and last name
Phone number
Address, State, Province, ZIP/Postal code, City

Usage Data

We may also collect information that your browser sends whenever you visit our Service or when you access the Service by or through a mobile device (“Usage Data”).This Usage Data may include information such as your computer’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.When you access the Service by or through a mobile device, this Usage Data may include information such as the type of mobile device you use, your mobile device unique ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browser you use, unique device identifiers and other diagnostic data.

Tracking & Cookies Data

We use cookies and similar tracking technologies to track the activity on our Service and hold certain information. Cookies are files with small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our Service. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

Examples of Cookies we use:
Session Cookies. We use Session Cookies to operate our Service.
Preference Cookies. We use Preference Cookies to remember your preferences and various settings.
Security Cookies. We use Security Cookies for security purposes.

Use of Data

quantowgear.com uses the collected data for various purposes:

To provide and maintain the Service
To notify you about changes to our Service
To allow you to participate in interactive features of our Service when you choose to do so
To provide customer care and support
To provide analysis or valuable information so that we can improve the ServiceTo monitor the usage of the Service
To detect, prevent and address technical issues

Transfer Of Data

Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.

If you are located outside United States and choose to provide information to us, please note that we transfer the data, including Personal Data, to United States and process it there.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.quantowgear.com will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.

Disclosure Of Data

Legal Requirements

quantowgear.com may disclose your Personal Data in the good faith belief that such action is necessary to:

To comply with a legal obligation
To protect and defend the rights or property of quantow.com
To prevent or investigate possible wrongdoing in connection with the Service
To protect the personal safety of users of the Service or the public
To protect against legal liability

Security Of Data

The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

Service Providers

We may employ third party companies and individuals to facilitate our Service (“Service Providers”), to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used.These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Links To Other Sites

Our Service may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Children’s Privacy

Our Service does not address anyone under the age of 18 (“Children”).We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

 

App Data Collection and Usage

Our App does not actively or intentionally collect any personal information about you.

App Location Permission
For phones with Android versions earlier than 11, we might need access to your location permission to ensure that the App can properly function with Bluetooth features. However, we emphasize that we will only use this permission to support specific features and will never use your location information for any other purpose. We do not collect, store, or share your location data.

App Data Security

We are committed to ensuring the security of your data. We will utilize appropriate technology and measures to protect your personal information from unauthorized access, data leakage, misuse, or alterations.

Thank you for using the “QuantowGear” app. We will continue to strive to protect your privacy and provide you with an excellent user experience.

 

Changes To This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update the “effective date” at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us: support@quantowgear.com